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EasyJet extends flexible booking policy

EasyJet announced it is extending its flexible policies under its ‘Protection Promise’, to continue customer peace of mind when booking flights.

Now until 31 March 2022, all easyJet customers can continue to make changes to their flights without a change fee up to two hours before departure.


There are no restrictions on dates or destination; and customers with both new and existing bookings can transfer to any flights currently on sale up to the end of September 2022.

The existing Travel Restriction Protection for flights will remain in place until 31 December 2022.


This means that if a lockdown, travel ban or a hotel quarantine is imposed, customers will be able to receive a refund, a voucher, or will be able to transfer their flight free of charge,.

“We know that flexibility continues to be crucial for our customers, so we’ve extended our Protection Promise to help customers book flights with confidence, safe in the knowledge they can make plans to travel without having to worry said Sophie Dekkers, easyJet’s Chief Commercial Officer.

All easyJet holidays are also covered by its Protection Promise offering a refund guarantee, freedom to change a booking, a reduced balance due date and deposit refunds.

 


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